How can we help?
We're a small team and we read every message. Reach out and we'll get back to you quickly.
Email us
Response time
Usually within 24–48 hours
Bug reports
Include your device & iOS version
Frequently asked questions
How do coins and rewards work?
You assign a coin value to each task. When a child completes a task (and you approve it, if approval is on), they earn those coins. Kids then spend coins in the reward shop you set up — rewards and their prices are entirely up to you.
Can I add more than one child?
Yes. KidDone Premium lets you add unlimited children, each with their own profile, avatar, tasks and coin balance. The free tier includes one child.
What is photo proof?
You can ask kids to attach a photo when they finish a task. Parents review and approve it with a tap. All photos stay on your device.
How do I protect parent settings?
Set a 4-digit PIN for Parent mode in Settings. You can also enable Face ID / Touch ID to unlock instantly without typing the PIN every time.
How do I cancel my subscription?
Open the Settings app on your iPhone → tap your name → Subscriptions → KidDone → Cancel Subscription. Access continues until the end of the billing period.
Do I need an account or internet?
No. KidDone works fully offline with no sign-up. All your family's data is stored locally on your device, so deleting the app removes it.